Read important documents 14 May 2015

The Insurance and Savings Ombudsman said recently that customers of financial advisers should keep all documents, read them carefully, and always ask questions.

This includes insurance companies.

Who has the time to read all this detail? When it comes to these documents, you need to make the time. You should challenge anything you read and don’t like. Get it deleted or changed. If the company won’t negotiate, look elsewhere.

A woman took off her expensive diamond ring and put it on her dressing table. It was stolen. The policy required the ring to be always worn or put in a locked safe – no claim.

Be careful of open homes when selling a property. Before you start, read the policy and see if there any nasty clauses.

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