Get in first with terms to avoid embarrassment 12 Feb 2015

Recently, a health professional was invited to deliver a speech.  He assumed, as it was part of his professional activity, he would be paid. 

When he finished, the organiser rose to thank the speaker and gave him a small gift in appreciation for his time. The speaker was furious. 

What did he do wrong?  He should have set out his terms in writing and asked the organisation to confirm this was acceptable before he spoke.

When a customer doesn’t want to pay for your services after the event, it's you who's in trouble unless you have a signed agreement on terms. Always get your terms of trading to the customer, including the basis on which you're going to be paid, before you tackle the assignment. A signed agreement reduces the risk of a misunderstanding later.

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