Blog

Big bill for little error 19 Feb 2014

A bank customer owed about $4500 on his credit card. When he paid, he was mistakenly short by $68. The bank charged about $32 in interest, a 47% fee for being about three weeks late. The customer protested, using his frostiest voice to make it clear he was unhappy. The bank cancelled the charge. He told the person on the other end of the phone to calculate the annual rate, which he estimated to be about 800%. Another customer in a similar situation merely threatened to cancel the card and go elsewhere. His charge was also cancelled.

 

Subscribe to e-news


Proud supporters of:

          

If you'd like to know more about these accounting service packages please contact us or click on the relevant logo.


Contact info

Level 3
CSC House
111 Customhouse Quay
Wellington

T: 04 499 3903
F: 04 499 3913
E: info@pgpaccounting.co.nz