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Staff business cards 19 Feb 2014

All staff who deal with customers should have business cards, particularly your receptionist.  A car owner dropped his vehicle off to a franchise dealer to get a warrant of fitness. The receptionist greeted him and at the appropriate time handed him one of her cards with the comment: “If there’s anything you want, call me”. The customer felt cared for and the receptionist felt she was an important member of her firm, which she was.

 

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