Help customers contact you 15 Aug 2017

Do you find, when you visit a website, it's difficult to find out how to get in touch with the business owners?

  Even finding “Contact us” can be difficult.

  When designing a website, make it as easy as possible for customers to buy. That means they need to contact you, so don’t make it difficult for them.

  If they want to respond by ringing a cell phone, provide that facility as well as email, landline phone, et cetera.

  You should have a “call to action” on every page of your website. If you have a potential customer interested in your product, help them to contact you quickly.

  Don’t make them scratch through your website to find the “Contact us” section. It needs to be right there on each page ready to click on. 

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